
Real-time, real talk: Why payment transparency is crucial in treasury
Real-time has found its way into treasury and is here to stay. Treasurers not only expect real-time information on the status of their payment transactions, but also full transparency on fees incurred – both monthly and in detail for individual transactions. Head of Cash Management Susanne Prager knows how RBI customers benefit from in-depth expertise, a broad product portfolio and a comprehensive network in the CEE region.
"Treasury departments need a competent partner who can cover all basic needs and more from a single source," says Susanne Prager, Head of Cash Management at RBI. "Driven by the strong digitalization trends in the private customer business, we also want to set new standards for companies and financial institutions – especially in international and cross-border business."
"In general, we are seeing a trend towards increasing client’s expectations for faster and more transparent banking services," the expert adds. When expanding business activities domestically or internationally, requirements are also increasing, and more robust cash management is needed. "This is where corporates and financial institutions clearly benefit from our group-wide product portfolio with in-depth expertise. As a relationship bank and leading corporate and investment bank for the country's top 1,000 corporate clients, RBI offers the best access to the CEE region through active centralized advisory services," says Susanne Prager. "RBI customers also appreciate our high service quality, modern multi-banking approach and extensive cash management expertise in local markets."
Flexible and easy data availability
Companies are increasingly relying on specialized software providers, such as special treasury management systems, and want to receive their data in real time, i.e. with one click or when events occur on the bank accounts. "More and more of our cash management functionalities are also becoming available via Premium APIs, which ensures the convenient transfer of data between bank systems and customer systems – automated and in real time," explains the specialist. Open APIs give companies and institutions more flexibility and control when transferring data.
24/7 transparency
"Transparency has also become a key objective for our customers in recent years. With RBI's Cash Management Billing Solution, customers always know exactly what they have to pay for their SEPA and international payments and other cash management services. At the same time, with the RBI Group Payment Tracker, treasurers also get a real-time E2E status of their cross-border payments, including deducted fees and applied exchange rates along the payment chain." Institutional clients in particular benefit from MultiCurrency Clearing. "This new service gives them an FX rate early in the morning that applies to all their transactions throughout the day."
Speed and efficiency
"Both corporate customers and financial institutions rely on our extremely efficient payment routing," says Susanne Prager. "In our international payment system, we have a very flexible routing in place enabling us to select the best payment route for our clients. In addition, we have further increased speed and efficiency of our cross-border payments for our customers with SWIFT gpi."

Efficient Payment Processing
How to process payments effectively? Are real-time payments the future? Get these and more questions answered in our white paper tackling cash management trends and challenges.