Maximize your digital banking experience with RBI

 “In order to make informed decisions and manage risks effectively, Institutional clients need a lot of details of payment flows, transaction costs as well as liquidity positions”, Thomas Osztovits, Cash Management at RBI, knows. “RBI offers exactly what is needed in this respect, for example the RBI Payment Tracker, the Cash Management Billing Solution or the CMI near-time account reporting tool”, says Tatjana Breitfeller, also RBI Cash Management

Also, with regards to compliance requirements transparency is key. Based on our electronic payment questionnaire (ePIC) we’ll create an end-to-end view of the payment value chain including the underlying customer level to ensure a safe growth of our institutional clients’ business.

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The capital markets and investment banking sector is very complex and dynamic, so digital products and services must meet high expectations. Regional banks must be able to operate and integrate standard market solutions end-to-end, especially in the flow business," says Jacek Jurczynski, Head of Capital Market Sales at RBI. “Our user-experience driven FX-platform R-Flex is very well positioned, as it perfectly fits the needs of smaller to larger legal entities on their cross-border journey in foreign exchange connected to online banking,” Jacek states, “It is currently rolled-out in Romania and Croatia, plus ramping up in Hungary – further CEE countries to come.”

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“Our products for institutional clients are tailored to their needs, also depending on their size”, explains Werner Klapka, Trade Finance RBI. “In contrast to global banks and their internal reporting tools, regional and local banks are asking for a transparent overview of all active TF transactions in real time. We can deliver crucial data via our proprietary front-end eTradeOn and via regular reports showing all their transactions with us at quarter end. This helps them reconciling data which may be particularly relevant in case of indirect guarantees.”

A recurring theme in customer needs is digital end-to-end processing – also in trade finance. “We get very good client feedback about the digital process flow for price quotations of new trade finance transactions in our eTradeOn solution,” reports Klapka, “We are planning to build the first MVP of such a feature in  the course of 2023.”

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“We help our mid-sized and smaller institutional clients like banks grow while supporting them getting more streamlined and having everything out of a one-stop-shop with myRaiffeisen”, says Elitza Kavrakova, Head Institutional Clients East. “A platform like myraiffeisen.com is currently focusing on banking with ease, especially for local banks in CEE and emerging markets”, she explains.

“The gate to all the banking solutions Institutional Clients need is a secure and easy single sign-on via the myRaiffeisen Website. Digital signatures and paperless processes help save time and resources”, says Ferdinand Waldstein-Wartenberg, Head of Business Development, Markets & Investment Banking. Comfortable features supporting onboarding of clients such as eKYC customized for Institutional Clients are the key anchors.  

Above all, the relationship with our Institutional Clients remains a priority, this also applies to the latest digital features. Personal contact and direct, fast support from our experts make a real difference and are still appreciated, as client surveys show.

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